Talk:Events/@comment-49.146.82.111-20160913094040/@comment-25298888-20160913140119

Yeah, they respond to e-mails. Issues within the game get tend to get fixed quickly like a messed up setting that causes a spirit to not appear (ie Nafya) or the weirdness with the end date for the last run of Scarlet Woods or the switching out the winter and normal versions of the towns because it was the middle of summer. Just don't ask about the status of the game. You'll just want to pound your head on a desk. FWIW, this is the response I got back from my last e-mail about two weeks ago.

"We are deeply sorry that you are not satisfied with current situation, however, we will seriously take your comments and feedback into consideration for future improvement. We thank you for expressing your thoughts from the bottom of our heart."

I've gotten similar responses over the two-ish years this has been going on (the "no event" issue is just a new low) and I'm sure other players who have expressed concerns have hit the same brick wall.